Exchange and returns

You have changed my mind and want to return a product?

Square White undertakes to guarantee your satisfaction by leaving you the possibility of changing your mind and make a return within the time limit. For this, the returned items must be new, in sales state. They should never have been washed, never have suffered any treatment or any alteration. They must be returned to their original condition and packaging and the labels will have to be attached to the articles.

You placed an order on the website?

You have the possibility to return your products within 30 days from the date of your order. For that, simply use the return good present in your package:

  • Close your parcel tightly with your products inside
  • Glue the right back on your package
  • Bring it into the office of sending your choice


You placed an order in store?

You have the opportunity to exchange directly from your shop. The refund via the website is not possible.


Free Exchange in Shop

You have the possibility to make an exchange in store for any orders placed in store and on the website For this, go to the Montreal white square store at 4311 St. Denis Street.

No refund will be made. Only exchanges and assets are accepted in store. Moreover, by measuring hygiene, the duvets, pillows and literature protection will not be able to be taken over or exchange in store.